Fraud Alert: Click here to find out more

In view of the novel coronavirus risk and the safety of our customers, the Customer Settlement Counter located on 21/F, Lee Garden One, 33 Hysan Avenue, Causeway Bay and the Wealth Management Centers in Mongkok and Sheung Wan will suspend their services with effect from July 27, 2020 (Monday). Everbright Sun Hung Kai will continue to monitor the situation closely and details on the resumption of services will be announced in due course. For enquiries and assistance in investment services, kindly contact your Wealth Manager or call our Customer Service Hotline.

Online Security

Keep your Login ID and passwords safe

Never disclose your Login ID and passwords to anyone, and do not record them anywhere. We highly recommend that you change your passwords regularly and use different passwords for other services, e.g. email and online banking.

Open emails and attachments with caution

Be alerted when opening unexpected emails with attachments, and never click on a hyperlink in a suspicious email. If you really need to open the attachments, always scan them with Internet security software.

Install anti-virus, firewall and anti-spy programs

Install Internet security software with anti-virus, anti-spyware and personal firewall features to perform real-time detection of new viruses, spyware and intrusions on your computer. Enable the auto-update feature to obtain the latest virus and spyware definition files. You are also advised to regularly scan your system.

Keep your system patches updated

Make sure you are using supported versions of OS. Enable the auto-update feature to obtain and apply security patches regularly from trusted sources.

Maintain safe practices when you login/logout

Do not access your account with a public computer (e.g. in a cyber cafe). Before logging in to our website, close all browser windows to protect your personal information from unauthorized access from another website. You should always logout from your account after using it.