Fraud Alert: Click here to find out more

In view of the novel coronavirus risk and the safety of our customers, the Customer Settlement Counter located on 21/F, Lee Garden One, 33 Hysan Avenue, Causeway Bay and the Wealth Management Centers in Mongkok and Sheung Wan will suspend their services with effect from July 27, 2020 (Monday). Everbright Sun Hung Kai will continue to monitor the situation closely and details on the resumption of services will be announced in due course. For enquiries and assistance in investment services, kindly contact your Wealth Manager or call our Customer Service Hotline.

Identifying Fraud

Although there is no foolproof formula for detecting fraud, we strongly encourage you to exercise caution if you receive a request from an unspecified or suspicious source/party asking you to provide your personal information.

Fraudulent websites can be difficult to detect, particularly because even the address bar and padlock (a security/privacy feature) that appear in your browser window can be faked. Please ensure that you have landed on a genuine EBSHK website by comparing the address of the site in the Address/Location toolbar of your web browser to the list of EBSHK Home Page URLs listed below:

Should you have any queries, please call our Anti-Fraud Helpline on +852 3920 2980 or our Customer Service Hotline on +852 2822 5001 (Hong Kong), +853 6262 5028 (Macau) or +86 40011 95525 (Mainland).